Privacy Policy

This Privacy Policy outlines how we gather, utilize, and disseminate your personal data when you access or make a transaction on StoryInSteel.com (referred to as the "Site").

COLLECTION OF PERSONAL INFORMATION

Upon visiting the Site, we automatically gather specific details about your device, such as your web browser, IP address, time zone, and certain cookies installed on your device. As you navigate through the Site, we collect info about the specific web pages or products you view, the websites or search terms that led you to our Site, and how you interact with our Site. This data collected automatically is termed “Device Information.”

Technologies used to collect Device Information include:
- “Cookies,” which are data files stored on your device or computer, often containing a unique anonymous identifier. For more details on cookies, including how to disable them, visit http://www.allaboutcookies.org.
- “Log files” monitor activities on the Site and collect data like your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are digital files used to log data about your browsing on the Site.

Furthermore, when you initiate or attempt a purchase via the Site, we collect specific information from you, including your name, billing and shipping addresses, payment data (like credit card numbers), email address, and phone number. This is termed “Order Information.”

The term “Personal Information” in this Privacy Policy refers to both Device Information and Order Information.

UTILIZATION OF YOUR PERSONAL INFORMATION

We generally use the Order Information collected to complete any orders made through the Site, which includes processing your payment data, organizing shipping, and supplying you with invoices and/or order confirmations. We also use Order Information to:

- Engage in communication with you;
- Evaluate orders for possible risks or fraud; and
- Offer information or advertising related to our products or services, in accordance with your preferences.

Device Information is used mainly for screening potential risks and fraud (particularly your IP address), and to enhance and optimize our Site. For instance, we generate analytics about customer interaction and evaluate the efficacy of our marketing campaigns.

The website uses cookies to help keep track of items you put into your shopping cart including when you have abandoned your cart and this information is used to determine when to send cart reminder messages via SMS.

The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.

DISCLOSURE OF YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to assist in using it as mentioned above. For instance, we utilize Shopify to manage our online shop—read Shopify's Privacy Policy here: https://www.shopify.com/legal/privacy. Google Analytics helps us understand customer usage of our Site—more info here: https://www.google.com/intl/en/policies/privacy/. Opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Additionally, we may disclose your Personal Information to adhere to legal requirements, respond to lawful requests for information, or to safeguard our rights.

BEHAVIORAL ADVERTISING

We use your Personal Information to serve you with targeted ads or marketing communications that we think might interest you. Learn about how targeted advertising operates by visiting NAI’s educational page: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

Opt out of targeted ads:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Alternatively, opt out via the Digital Advertising Alliance: http://optout.aboutads.info/.

SMS/MMS MOBILE MESSAGE MARKETING PROGRAM

LAST UPDATED: FEB. 4, 2024

The Story In Steel mobile message service (the "Service") is operated by eComMinds, Inc. (“StoryInSteel”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to StoryInSteel’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of StoryInSteel through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with StoryInSteel. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to Story Steel or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other StoryInSteel mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to Story Steel or email Support@storyinsteel.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

YOUR RIGHTS

European residents have the right to access, correct, update, or delete their personal data stored by us. Contact us to exercise this right.

If you reside in Europe, note that we process your information to fulfill contracts with you or to pursue legitimate business interests. Your information will be transferred outside of Europe, including to the U.S. and Canada.

DATA RETENTION

Order Information is retained in our records until you request its deletion.

UPDATES

We may amend this Privacy Policy periodically to reflect changes in practices or for other operational, legal, or regulatory reasons.

CONTACT

For inquiries about this Privacy Policy, contact us at support@StoryInSteel.com.